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+31 85 109 1211 Beware of impersonators — verify our official details Verify official details

First contact · Confidential · No sensitive material

Start a recovery assessment

Tell us enough to assess your case. You will not be asked for - and must not send - seed phrases, private keys, passwords or any other sensitive data through this form.

Preview only — this form does not send data.

Never send these through the form
  • Your seed / recovery phrase — whole or partial
  • Private keys or key files
  • Wallet passwords or passphrases
  • Wallet files (wallet.dat, .wallet.aes, keystore, etc.)
  • Any other confidential recovery material

We never ask for this at first contact. Sensitive material is only handled later, under a written agreement and through a secure, agreed channel.

Cases outside our scope
  • Recovering funds lost to scams or fraud → contact your local police first.
  • Reversing or cancelling a blockchain transaction → impossible for anyone; treat "reversal" offers as scams.
  • Stolen or hacked wallets → report to the police and involved exchanges immediately.
  • Exchange account login recovery → only the exchange's official support can help.
About you
The wallet
Forgotten password or passphrase — a few details help us prepare
Recovery phrase problem — what do you have?
Old or damaged wallet — where does the data live?
Inheritance — authority and relationship
What happened?